Description

RECREATION SUPERVISOR- ATHLETICS

Position Summary 
Reporting to the Guest Experience Manager, this position oversees aquatics staff, daily operations, programming, safety, and budget management. The supervisor combines creative program planning with hands-on leadership to deliver safe, welcoming facilities and consistent service across EPRD’s aquatics operations. 
 
With an expanded aquatics facility under construction and expected to open mid-year 2027, the Recreation Supervisor – Aquatics will lead the development of fun, engaging programs and prepare a team to bring the new facility to life. From swimming lessons and aquatic fitness to family activities and special events, this role turns community interests into opportunities to learn, play, and connect in the water. 
 
Key Responsibilities 

• New aquatics addition: Lead operational preparations for opening, including staffing, training, equipment, schedules, and procedures in coordination with the Guest Experience Manager and other departments.
• Program oversight and development: Create, launch, and evaluate new & Existing aquatics programs, classes, and special events that reflect community interests, and engage participants of different ages and abilities.
• Daily operations: Manage facility schedules, staffing coverage, and program delivery. Provide lifeguard or instructor coverage and serve as supervisor-on-duty as assigned.
• Staff leadership: Recruit, hire, train, supervise, and evaluate aquatics staff. Build a cooperative team through clear expectations, regular coaching, and consistent accountability; address performance concerns in coordination with the Guest Experience Manager and HR.
• Scheduling and training: Prepare staff schedules, approve time entries, maintain required certifications, and coordinate staff meetings, in-service training, and emergency drills.
• Safety and facility readiness: Oversee water quality testing, facility inspections, safety equipment, and Emergency Action Plans. Ensure applicable requirements are met, review incidents, and coordinate maintenance, repairs, and corrective actions.
• Budget management: Prepare and manage the aquatics budget with the Guest Experience Manager. Monitor revenue and expenses, oversee purchasing and supplies, and recommend fees and operational improvements.
• Systems and records: Oversee ActiveNet program setup, registration, point-of-sale processes, and reporting. Maintain accurate operational records and use participation, financial, and customer feedback data to guide decisions.
• Community engagement: Collaborate with marketing staff, schools, community organizations, and other departments to promote programs, build partnerships, and increase participation and facility use.
• Guest experience: Monitor instructional quality, respond to patron concerns, and enforce rules consistently to maintain a safe, welcoming environment.
• District support: Work across departments and assist with special events, emergencies, and changing operational needs.
• Perform other related duties as assigned. 

Knowledge, Skills & Abilities

• Knowledge of aquatics operations, swim instruction, lifeguarding, water quality practices, risk management, and emergency response.
• Ability to turn program ideas into well-organized offerings through planning, staffing, promotion, delivery, and evaluation.
• Skill in supervising and developing employees with varied backgrounds and experience levels, including those entering the workforce.
• Strong communication, customer service, and conflict-resolution skills; ability to exercise sound judgment under pressure.
• Ability to collaborate across departments, build community relationships, and adapt to changing priorities during a facility opening and ongoing operations.
• Skill in scheduling, budgeting, purchasing, recordkeeping, and using registration, timekeeping, and office software to track and evaluate results.
• Ability to perform essential job functions, with or without reasonable accommodation, including extended standing and walking, moving equipment and supplies, and performing required swimming and water rescue skills. 

Requirements

Required 

• Bachelor’s degree in Parks and Recreation, Physical Education, or a related field; or an equivalent combination of education and experience.
• Minimum 2 years of aquatics operations experience, with at least 4 years in a lead or supervisory role.
• Current Lifeguard Training (LGT) or equivalent, CPR/AED Instructor, Water Safety Instructor (WSI) or equivalent, and Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certifications, as required by the District. Must obtain and maintain required certifications within District-established timelines.
• Working knowledge of budgeting, purchasing, and recordkeeping.
• Availability to work early mornings, evenings, weekends, and holidays, with additional hours, on-call duties, or supervisor-on-duty assignments as needed.
• Ability to work in aquatic environments with exposure to chlorinated water and pool chemicals, humidity, temperature variations, noise, wet surfaces, and crowds.
• Successful completion of required background checks and pre-employment screenings. A valid driver’s license and acceptable driving record are required if assigned to operate District vehicles.

Preferred 

• Experience developing or expanding aquatics programs, launching a new facility, or supporting a significant operational transition. 
• Experience managing water quality documentation, using ActiveNet or similar software, and coordinating community partnerships. 

Notes / Disclaimers 
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. 
EPRD is an equal opportunity employer and does not discriminate in employment on protected bases.