Description
This position works out of three year-round facilities (EPIC, Mulberry Pool, Senior Center, and upcoming SE recreation center) and one seasonal facility (City Park Pool). This position shares and supports overall aquatics operations including safety and in-service training/supervision and scheduling of lifeguards; ensures facility and pool area cleanliness; exhibits and promotes an excellent internal and external customer service mindset; and coordinates with various user groups and contractors that utilize these facilities.
Hours may vary including early mornings, evenings, and weekends. This is an aquatics position that requires an experienced aquatics professional, with supervisory experience. Work days are Tuesday -Saturday.
Essential Duties and Responsibilities
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.
Coordinates, schedules, instructs and/or supervises recreational activities, classes, and events.
Coordinate, monitors, and manages staff scheduling as it pertains to specific area of coordination.
Assist in coordination of publication of programs, services, and special events.
Recruit, train and schedule volunteers that assist in assigned program area.
Evaluates effectiveness of recreation area, facilities, marketing, instructors, and services.
Prepares program budgets; tracks and monitors revenues; authorizes expenditures of department funds and the maintenance of department records.
Promotes recreation programs by personal presentations coordinated with the department’s Communication staff, assisting in the preparation of publications, brochures, news releases, flyers, etc.
Assists with facility scheduling and maintenance.
Provides customer service by answering questions, filing applications, providing information and referrals.
Acts as staff liaison to internal user groups and to external boards, partners, and networking groups.
Maintains collaborative planning and working relationships with allied public and voluntary agencies.
Compiles monthly, quarterly, and year-end reports.
Participates as a member of various department collaborative teams.
Transport program participants in City vehicles when required.
Ability to use Microsoft Office programs, Recreation Software, phone, copier, fax and may need to use publishing, graphics, or spreadsheet software.
Ability to handle sensitive or stressful situations with tact and diplomacy.
Strong customer service skills.
Teaching, leading, and training skills for working both with guests and staff.
Ability to deal effectively with City staff and the general public
Good verbal and written communication skills.
Expertise in coordinated area.
Availability to work all shifts including days, nights, weekends, and holidays.
Requirements
Minimum
High School Diploma or GED and or functionally related licenses or certificates
One to two years related experience.
Preferred
Bachelor's degree from four-year college or university in Recreation, Recreation Administration, Human Development, Physical Education, Education, or related field
Certifications/Licenses/Specialized Training
Valid driver's license. Facility Operator Certification (AFO) or Certified Pool Operator (CPO) Water Safety Instructor. Lifeguard Certifications required or ability to obtain within first six months of employment.
